Information We Collect
We collect information that you voluntarily provide when you request a quote, contact us, or submit a complaint. This may include your name, company or facility name, email address, phone number, service details, and any additional information you choose to share.
How We Use Your Information
We use your information to respond to your inquiries, prepare and provide service quotes, manage and deliver our services, handle complaints, and improve our operations and customer experience.
Legal Basis & Consent
By submitting your information through our forms or contacting us directly, you consent to our use of your data for the purposes described in this Privacy Policy. Where required by law, we may also rely on contractual necessity or legitimate interest as a legal basis for processing.
Data Sharing & Security
We do not sell your personal information. We may share it with trusted service providers only when necessary to deliver our services, and they are required to protect your information. We use reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights & Contact
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law. For privacy questions or requests, please email us at info@elevate-facility-services.com or call (331) 255-3373.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
